1. Who Can Get a Refund?
You may ask for a refund within a set time after buying a subscription or membership (see below).
To get a refund, you must have a good reason and meet the rules in this policy.
2. Refund Time Limit
You must ask for a refund within [number of days] days after your first payment.
After this time, we won’t give a refund unless there’s a special reason — decided by us.
3. When You Can Get a Refund
You may get a refund if:
You have technical problems that stop you from using Shopgo.
You are not happy with Shopgo and explain why.
You bought it by mistake and haven’t used the service yet.
We do not give refunds if:
You change your mind.
You forget to cancel before auto-renewal.
4. How to Ask for a Refund
Send an email to our support team: [email protected]
We will check your request and let you know if it’s approved.
If approved, your money will be sent back to the original payment method within [number of days] days.
5. No Partial Refunds
We only give full refunds — not part of your money for unused days.
6. Contact Us
If you have questions about this policy, email us at: [email protected]